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Sunknowledge Hiring for Freshers: US Medical Billing – 300 Openings in Kolkata
Position Overview & Specifications
| Parameter | Official Specifications |
|---|---|
| Hiring Organization | Sunknowledge Services Private Limited |
| Designation / Track | Process Associate – US Medical Billing (300 Openings) |
| Target Qualifications | B.Pharm, B.Sc, B.Com, B.A, BBA, Any Graduate |
| Eligible Batches | 2023, 2024, 2025 and 2026 Graduating Batches |
| Experience Profile | Fresher / Entry-Level (0 to 1 Year Experience) |
| Core Focus | US Healthcare RCM, Patient Demographics Entry, Insurance Verification & Claim Adjudication |
| Work Location | Kolkata, West Bengal, India |
| Application Mode | Direct Official Corporate Application Channel |
Verified Vacancy Matrix & Hiring Tracks
Review all active hiring tracks below. Direct official application links for each position are provided at the bottom of this notification:
| # | Designation & Hiring Track | Work Location | Experience & Mode |
|---|---|---|---|
| 1 |
#1Process Associate – US Medical Billing
Revenue Cycle Management & US Healthcare Operations |
Location: Kolkata
|
Experience: Fresher (0 – 1 Yr) Online Portal
|
Key Roles & Detailed Responsibilities
- Prepare, compile, and review regulatory dossiers (eCTD format Module 1-5) for submission to global health authorities (USFDA, EMA, MHRA, CDSCO) on behalf of Sunknowledge Services.
- Coordinate with plant QC/QA and R&D teams to gather technical chemistry, manufacturing, and control (CMC) documentation and stability updates.
- Track regulatory deficiency letters, manage query responses within agency timelines, and ensure lifecycle maintenance of approved marketing authorizations.
- Ensure compliance with updated pharmacopoeial monographs, labeling guidelines, and country-specific variation filing mandates.
Eligibility Criteria & Candidate Profile
- Academic Qualifications: Candidates must possess B.Pharm, B.Sc, B.Com, B.A, BBA, BCA, Any Graduate from an accredited university or approved technical institution.
- Experience Profile: Fresher / Trainee (0 – 1 Yr) with demonstrated hands-on technical proficiency in target operational workflows.
- Regulatory & Quality Knowledge: Solid foundational awareness of pharmaceutical compliance (cGMP, ICH-GCP, GLP, 21 CFR Part 11, or CDSCO standards).
- Core Competencies: Excellent analytical problem-solving skills, rigorous documentation hygiene, and strong verbal/written technical communication.
Core Technical Competencies & Instruments Matrix
Candidates possessing hands-on proficiency across the following analytical tools, software systems, and regulatory standards will receive priority evaluation:
cGMP & Good Documentation Practices (GDP Standards)Standard Operating Procedure (SOP) Implementation & ControlALCOA+ Data Integrity PrinciplesPharmaceutical Quality System (PQS – ICH Q10 Guidelines)Root Cause Analysis (RCA) & Deviation ReportingCross-Functional Interdepartmental CollaborationEnterprise Resource Planning (ERP / SAP Systems)Microsoft Office Suite (Advanced Excel & Data Analytics)Cleanroom Hygiene, 5S Methodology & EHS ComplianceRegulatory Audit Preparedness & Everyday Inspection Readiness
Daily Operational Workflow & Core Shift Duties
Detailed technical breakdown of standard shift activities, laboratory/plant floor execution, and daily operational deliverables for Process Associate – US Medical Billing & Healthcare Operations:
Duty 1Shift Handover & Daily Briefing
Reviewing prior shift logbooks, receiving operational assignments, and verifying workstation readiness.
Duty 2Standard Operating Procedure (SOP) Execution
Carrying out operational duties strictly within approved written SOPs, safety instructions, and cGMP norms.
Duty 3Good Documentation Practice (GDP) Records
Contemporaneously logging observations, process parameters, and activity completions in official logbooks using indelible ink.
Duty 4Workplace Hygiene & 5S Maintenance
Ensuring equipment, tools, and work suites are maintained clean, organized, and properly labeled according to 5S principles.
Duty 5Quality Incident & Anomaly Escalation
Promptly stopping operations and alerting supervisors upon noticing any equipment abnormality, process anomaly, or safety hazard.
Regulatory & Quality Compliance Framework
Candidates must demonstrate operational awareness and rigorous adherence to the following regulatory chapters and international standards governing this role:
WHO Good Manufacturing Practices
Main Principles for Pharmaceuticals
Fundamental quality assurance, production sanitation, and quality control requirements for pharmaceutical products.
Schedule M (Revised)
Indian cGMP Statutory Guidelines
Legal guidelines governing building layouts, cleanroom airlocks, HVAC validation, and personnel hygiene.
ICH Q10 Quality System
Modern Pharmaceutical Quality
Comprehensive model across process development, commercial manufacturing, and continual quality improvement.
ALCOA+ Data Integrity Standards
Good Documentation Governance
Principles ensuring all physical and digital records remain Attributable, Legible, Contemporaneous, Original, and Accurate.
Tailored Resume Guidelines for Process Associate – US Medical Billing & Healthcare Operations
- Highlight Core Technical Instrumentation & Software: Explicitly mention hands-on software platforms (Empower 3, SAS, Argus, EDC Rave) or laboratory equipment relevant to Process Associate – US Medical Billing & Healthcare Operations at the top of your resume.
- Quantify Accomplishments & Throughput: Instead of passive duty descriptions, quantify measurable deliverables (e.g., ‘Validated 15+ analytical methods per ICH Q2’, ‘Processed 120+ clinical safety ICSRs per month’, ‘Supervised 50+ commercial batches with zero deviations’).
- Standardize on ATS-Friendly Clean Formatting: Use standard single-column reverse-chronological format with clean bullet points. Strictly avoid multi-column layouts, graphics, icons, or text boxes that confuse automated enterprise ATS parsers.
- Calibrate Regulatory Terminology: Integrate exact industry compliance acronyms (e.g., cGMP, ICH-GCP, ALCOA+, 21 CFR Part 11, USFDA audit readiness) naturally throughout your project and experience narratives.
Technical Interview Assessment & Guidance
Q: What are the core fundamentals of Good Documentation Practice (GDP) in pharmaceutical operations?
Authoritative Answer: Good Documentation Practice (GDP) requires that all documentation is recorded in real time (contemporaneously) in indelible ink, signed or initialed, and dated with the exact time where required. Blank fields or ditto marks are prohibited. Corrections must be made with a single strike-through line that leaves the original entry legible, accompanied by the correct value, initials of the person making the change, date, and a brief justification. GDP ensures a transparent, traceable audit trail for all operations.
Authoritative Answer: Good Documentation Practice (GDP) requires that all documentation is recorded in real time (contemporaneously) in indelible ink, signed or initialed, and dated with the exact time where required. Blank fields or ditto marks are prohibited. Corrections must be made with a single strike-through line that leaves the original entry legible, accompanied by the correct value, initials of the person making the change, date, and a brief justification. GDP ensures a transparent, traceable audit trail for all operations.
Q: How do you approach a situation where an unexpected result or operational anomaly occurs during your shift?
Authoritative Answer: First, stop the activity immediately to prevent any risk to product quality or personnel safety. Preserve the physical setup, samples, or electronic records without alteration. Immediately inform the shift lead, supervisor, and QA representative. Document the exact sequence of events, equipment readings, and environmental observations in the official logbook. Co-author the formal incident report in the QMS system and participate in root cause troubleshooting.
Authoritative Answer: First, stop the activity immediately to prevent any risk to product quality or personnel safety. Preserve the physical setup, samples, or electronic records without alteration. Immediately inform the shift lead, supervisor, and QA representative. Document the exact sequence of events, equipment readings, and environmental observations in the official logbook. Co-author the formal incident report in the QMS system and participate in root cause troubleshooting.
Q: How do you prepare your workstation and documentation for a surprise regulatory audit (e.g. USFDA or MHRA)?
Authoritative Answer: Maintaining everyday inspection readiness is key: ensuring all logbooks are up-to-date and signed off; verifying equipment is tagged with valid calibration and cleaning labels; keeping the work area clean according to 5S principles; ensuring no unapproved notes or loose papers exist; and being prepared to explain SOPs clearly and concisely to auditors, presenting only requested official records with confidence and transparency.
Authoritative Answer: Maintaining everyday inspection readiness is key: ensuring all logbooks are up-to-date and signed off; verifying equipment is tagged with valid calibration and cleaning labels; keeping the work area clean according to 5S principles; ensuring no unapproved notes or loose papers exist; and being prepared to explain SOPs clearly and concisely to auditors, presenting only requested official records with confidence and transparency.
Mandatory Documents Checklist for Interview & Verification
Ensure you organize the following original credentials and self-attested photocopies for technical interviews and HR onboarding verification:
Curriculum Vitae (2 Hard Copies)
Updated, clean chronological CV featuring core instrumentation, software tools, and role-relevant achievements.
Updated, clean chronological CV featuring core instrumentation, software tools, and role-relevant achievements.
Academic Certificates & Marksheets
Original and self-attested copies of 10th, 12th, Graduation, and Post-Graduation marksheets and degree certificates.
Original and self-attested copies of 10th, 12th, Graduation, and Post-Graduation marksheets and degree certificates.
Government Photo Identification
Original Aadhaar Card and PAN Card (mandatory for statutory PF/ESI registration) plus Passport or Driving License.
Original Aadhaar Card and PAN Card (mandatory for statutory PF/ESI registration) plus Passport or Driving License.
Past 3 Months Salary Slips & Bank Records
Official payslips and corresponding bank statement records validating salary credits (for experienced candidates).
Official payslips and corresponding bank statement records validating salary credits (for experienced candidates).
Relieving & Appointment Letters
Appointment letter and latest increment letter from current firm, plus relieving letters from all prior employers.
Appointment letter and latest increment letter from current firm, plus relieving letters from all prior employers.
Passport Photographs & Professional Registration
4 recent passport-size color photographs, plus State Pharmacy Council registration certificate (where applicable).
4 recent passport-size color photographs, plus State Pharmacy Council registration certificate (where applicable).
Frequently Asked Questions (FAQ)
Q: What is the official application procedure for Process Associate – US Medical Billing & Healthcare Operations at Sunknowledge Services?
Answer: Candidates must review the specified academic qualifications and functional criteria, calibrate their CV, and submit applications directly through Sunknowledge Services’s official career ATS portal or designated HR application channel provided at the bottom of this notification.
Answer: Candidates must review the specified academic qualifications and functional criteria, calibrate their CV, and submit applications directly through Sunknowledge Services’s official career ATS portal or designated HR application channel provided at the bottom of this notification.
Q: What academic backgrounds and degrees are eligible for this hiring drive?
Answer: Eligible qualifications include B.Pharm, B.Sc, B.Com, B.A, BBA, BCA, Any Graduate. Both entry-level and experienced professionals matching the functional tracks are eligible to apply.
Answer: Eligible qualifications include B.Pharm, B.Sc, B.Com, B.A, BBA, BCA, Any Graduate. Both entry-level and experienced professionals matching the functional tracks are eligible to apply.
Q: What is the typical interview and shortlisting workflow?
Answer: The recruitment process consists of profile shortlisting by talent acquisition, technical evaluations focusing on analytical and regulatory knowledge, and a formal HR discussion followed by academic/employment verification.
Answer: The recruitment process consists of profile shortlisting by talent acquisition, technical evaluations focusing on analytical and regulatory knowledge, and a formal HR discussion followed by academic/employment verification.
Related Career Pathways & Functional Specializations
Associated functional specializations and recruitment tracks for Process Associate – US Medical Billing & Healthcare Operations at Sunknowledge Services:
Sunknowledge Services Recruitment 2026Sunknowledge Services Careers IndiaSunknowledge Services Process Associate – US Medical Billing & Healthcare Operations VacancyProcess Associate – US Medical Billing & Healthcare Operations Jobs in Kolkata, West BengalRegulatory Affairs Specialist JobseCTD Dossier Submission CTDUSFDA EMA Regulatory FilingsDossier Preparation Module 1 to 5Regulatory Operations ExecutiveB Pharmacy Jobs 2026BSc Life Sciences CareersPharma Freshers Jobs 2026Entry Level Clinical Research VacanciesPharma Jobs in Kolkata, West BengalPharma Speed Post Verified Careers100% Free Pharma Job Portal
Application Procedure
- Carefully review the functional eligibility criteria, academic qualifications, and key duties specified for Process Associate – US Medical Billing & Healthcare Operations at Sunknowledge Services above.
- Calibrate your resume to highlight relevant instrumentation, software platforms, or cGMP/GCP regulatory compliance.
- Ensure your contact details, active mobile number, and email address are up to date in your CV.
- Click the official application button below to access the direct employer recruitment portal or HR email channel with zero intermediary charges.
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